Terms and conditions
The tenant acknowledges that the landlord, Christoffel Ferienwohnungen AG, acts on behalf of the apartment owner. For any claims from the tenant, the apartment owner, who will be disclosed to the tenant in exceptional cases, shall be held liable.
By paying the deposit, the guest agrees to recognize and comply with these booking conditions. In the event of non-compliance with the payment terms, the booking will be considered invalid, and Christoffel Ferienwohnungen AG reserves the right to reallocate the property.
The reserved vacation apartments may only be occupied by the number of people stated in the reservation confirmation. We are not liable for the use of common areas such as ski or bicycle rooms.
If the specific apartment type reserved is unavailable, Christoffel Ferienwohnungen AG is entitled to offer an alternative apartment of the same category. If the vacation guest refuses the alternative, no refund will be issued, and no further claims for damages can be made.
Extreme and unforeseeable events may occur during vacation travel. In cases of force majeure, environmental disasters, or natural disasters that prevent us from fulfilling our role as an agent, we reserve the right to cancel the booking without compensation.
The landlord may be liable for damage caused.
The landlord is not liable for damage resulting from circumstances beyond their control or force majeure (e.g., power or water outages) that affect the tenancy in any way.
The tenant acknowledges the house rules and grants the landlord the right to inspect the rented property at any time. The tenant agrees to notify the landlord immediately of any necessary repairs. Unauthorized repairs will not be accepted by the landlord and do not exempt the tenant from compensation.
The tenant is prohibited from changing the purpose of the rooms or placing signs or additional objects without the landlord’s express consent.
The rented property will be handed over fully furnished, equipped, and in perfect condition. Complaints regarding the property or inventory must be made immediately upon commencement of the tenancy. Otherwise, the property and inventory will be considered handed over in perfect condition.
The rented property must be used with care, and consideration should be given to neighbors. The tenant is responsible for cleaning kitchen equipment, dishes, and cutlery, (this is not included in the final cleaning). If the tenant or their companions cause any damage, it must be reported immediately to the key holder.
The tenant is responsible for paying for any damage caused. The tenant agrees that such damages will be charged to their credit card without further inquiry. Excessive dirt, such as oven cleaning, stains, or pet hair, may incur additional charges by the janitor.
Pets are allowed only if explicitly stated in the apartment description. Pets must not relieve themselves inside the house or directly outside, nor cause disturbances to other tenants. If disturbances occur, the janitor is required to remove the animal from the
apartment immediately. In such a case, the tenant has no right to leave early and must pay the full rent and associated costs.
A service fee of CHF 200.00 will be charged for rebooking and date changes at the guest's request.
If the guest decides to cancel a reservation, the following terms/fees apply:
- Up to 90 days before arrival:
Free cancellation - 89 to 60 days before arrival:
25% of the rental price, plus CHF 200 service fee - 59 to 30 days before arrival:
50% of the rental price, plus CHF 200 service fee - 29 to 0 days before arrival:
100% of the rental price, plus CHF 200 service fee
If the property cannot be re-let after a cancellation, the service provider reserves the right to charge the rental price according to the above conditions or charge the credit card.
Christoffel Ferienwohnungen AG is authorized to charge the guest a service fee of CHF 200 per booking for processing cancellations or rebookings.
In the event of premature termination of the rental, no rent reduction will be given.
Davos is the place of jurisdiction for any disputes arising from these terms and conditions, and Swiss law applies.